AI for Aussie small business
Take the boring jobs off the owner.
Salons, cafés, gyms, dental clinics, vet clinics, accountants, lawyers — the owner is also the receptionist, the collections team, the marketing manager. agentyard builds AI agents that take that admin off the owner so they can do what they're actually good at. Live in 14 days. Fixed price.
Where the leaks happen
The four things every Aussie small business loses money on.
No-shows
Empty chair, empty room, empty table — pure revenue loss. Industry average for clinics: 8–15% of bookings no-show. For some salons: 25%+ on Saturdays.
Missed enquiries after 5pm
Half your bookings start as a 9pm message on Instagram or a 7am SMS asking "do you have anything Thursday?" If you can't answer in 90 seconds, the customer books a competitor.
Reviews not asked for
Happy customers don't leave Google reviews unless asked, at the right moment. Your competitor with 350 reviews didn't have better service — they just had a better ask.
Invoice chasing
Awkward to do, easy to forget, costs you cashflow. Six clients at 60+ days overdue is a month of working capital frozen.
What we build
Five AI agents made for small business.
Most owners start here
Booking & no-show agent
Books appointments via SMS / DM / phone, sends timed reminders, lets clients confirm or rebook with one tap, and offers waitlist customers slots the moment one frees up. Cuts no-shows 30–60%.
Reception's helper
After-hours enquiry agent
Replies to website forms, Instagram DMs, SMS and missed calls 24/7. Books straight into your calendar. The customer who messages at 9pm doesn't wait until tomorrow — they get a slot now.
3–5x more reviews
Review-request agent
Asks happy customers for a Google review at the right moment — straight after a service, before they leave the building. Friendly, on-brand, with a one-tap link.
Cashflow saver
Invoice chase agent
Reads your aged-receivables in Xero / MYOB / QuickBooks. Polite, escalating reminders that cut debtor days from 45+ to under 20.
Marketing on autopilot
Re-engagement agent
Spots customers who haven't been back in 3 / 6 / 12 months and sends them the right offer at the right time. Brings dormant lists back to life.
Built for your stack
Plugs into the booking and accounting tools you already use.
Booking
Squarespace Scheduling (Acuity), Calendly, SimplyBook.me, Setmore, Cliniko, Halaxy, Mindbody, Phorest, Timely, Genbook.
Accounting
Xero, MYOB, QuickBooks Online, Reckon.
Communications
Twilio, MessageMedia, ClickSend, WhatsApp Business, Instagram DMs, Facebook Messenger, your existing landline.
Per-vertical playbooks
How the same agents show up differently in each kind of business.
The agent isn't generic. The playbook is rewritten per industry so the messages sound right and the actions follow the right rules.
Hair and beauty salons
Phorest or Timely integration. Reminder timing tuned to salon no-show patterns (Saturday morning is highest). Waitlist refill is the biggest win because demand for popular stylists outstrips supply. Review-request fires when the client pays, not when they walk out, so the moment of "wow I love this" is captured.
Cafés and restaurants
Resy, OpenTable or SevenRooms integration. No-show reminders for bookings with deposits, separate flow for walk-ins. After-hours enquiry agent handles the "do you have a table for 8 on Saturday?" Instagram DMs at 11pm. Re-engagement messages stop sending to people who have unsubscribed once, ever, in any business.
Gyms, pilates and yoga studios
Mindbody or Glofox integration. Class-level reminders include the instructor's name (drives loyalty). Waitlist refill is instant for popular classes. The agent recognises trial members and sends a different sequence than long-tenured members.
Dental and medical clinics
Cliniko or Halaxy integration. AHPRA-compliant tone. No diagnostic info ever in SMS. Reminders include only time, location, practitioner. The bulk-billing or gap-payment status sits in the booking record and the agent never reveals it externally.
Vet clinics
RxWorks, Cliniko or VetCheck integration. Pet name in the reminder (drives 90 per cent confirm rates). Emergency-walk-in heuristics: the agent recognises symptom keywords and offers an emergency slot rather than next week. Waitlist works especially well because emergency drop-ins are constant.
Accountants, lawyers, advisers
Karbon, FYI Docs, Xero Practice Manager, LEAP, Actionstep integration. Different cadence: low-volume, high-value. The agent's job is mostly intake (qualifying new enquiries), pre-meeting prep (gathering documents) and chasing signatures on engagement letters. No clinical bedside manner needed.
A typical café week with the agent
Surry Hills brunch spot, day by day.
Real example after the agent went live. Owner anonymised. Numbers from the first month.
- Monday morning: Owner gets the weekly review-request summary. 14 of last week's customers left a Google review. Up from 3 in the same week last month.
- Wednesday 9:47pm: Instagram DM lands asking about a Saturday brunch booking for 6 people. The agent checks Resy, offers two times, books at 10:30am. Confirmation SMS goes out. Owner sees the booking the next morning.
- Friday 3:15pm: A booking for tomorrow tries to cancel through Resy. The agent immediately texts the next 4 people on the waitlist with a one-tap "yes, that time works" offer. First reply takes the slot. Table never sits empty.
- Saturday 8am: Reminder SMS goes to today's bookings. Three confirm, one rebooks for next week, six no-reply. The agent flags the no-replies for the host on shift. Two of the six call to confirm by 9. Two of the six no-show. Down from a typical four to five.
- Sunday evening: Owner reviews the admin panel. 38 bookings handled, 11 reviews requested, 5 review responses, 2 no-shows recovered through waitlist refill. Total cost for the agent this week: about $20 in SMS + the flat $79 hosting.
Pricing
Fixed price. Live in 14 days.
Build
$4k–$10k
One-off, AUD. Quoted up front.
Hosting
$80–$300/mo
Month-to-month. Includes SMS, model usage, monitoring.
Owners ask
Common questions, straight answers.
Is this only for trades?
No. agentyard builds for any owner-operator small business with 1–25 staff: salons, cafés, gyms, pilates / yoga studios, dental and medical clinics, vet clinics, accounting and legal practices, marketing agencies.
Will it cut no-shows?
Yes. The no-show agent sends timed SMS reminders, lets clients confirm or rebook with one tap, and offers waitlist customers a slot the moment one opens up. Most clinics and salons see no-shows drop 30–60%.
Does it work with my booking software?
Most cloud booking systems are supported — Acuity, Calendly, SimplyBook.me, Setmore, Cliniko, Halaxy, Mindbody, Phorest, Timely, Genbook. If you use something niche, integration is part of the build.
Will my customers find it weird?
Modern voice / SMS AI sounds natural and friendly. Most owners introduce it as their assistant. What customers care about: their booking gets confirmed, their question gets answered, the price is right.
Is it Privacy Act compliant?
Yes when configured correctly. agentyard sets up your agent with appropriate privacy notices, data retention rules, and consent flows under the Australian Privacy Act and any industry-specific rules (AHPRA for medical, Vet Board for clinics, etc.).
Get started
Tell us the admin you wish ran itself.
No-shows, after-hours bookings, reviews, invoice chase — drop your details and the bottleneck. Same-day reply with fixed price, start date, and a 60-second video showing the agent doing it.