AI no-show reminder Australia
An empty chair is pure revenue loss.
Saturday morning, your busiest day. Three no-shows by lunch. Each one is $80 to $300 of lost revenue you'll never get back. agentyard's no-show reminder agent sends timed SMS reminders, lets clients confirm or rebook with one tap, and auto-fills cancelled slots from your waitlist before the next 30 minutes pass. Cuts no-shows 30 to 60 per cent at most clinics, salons and studios. From $79 a month.
What it does
SMS, confirm, refill. Three small things that beat reception staff at the no-show game.
Timed SMS reminders
24 hours before the appointment, and 2 hours before for high-risk categories. Personalised with the client's name, the time, the practitioner and the location. Friendly, not robotic.
One-tap confirm or rebook
The SMS includes two buttons. CONFIRM or REBOOK. If they tap rebook the agent offers three nearby times. They pick. Done. No phone call required.
Waitlist auto-fill
When a slot opens (rebook or cancellation), the agent texts your waitlist with a one-tap take-the-slot offer. First reply gets it. Often filled within minutes.
Industries
Built for the businesses that lose the most to no-shows.
Hair and beauty salons
Saturday no-shows at busy salons can hit 15 per cent. Each empty chair is $60 to $250. We integrate with Phorest, Timely and most salon-specific systems.
Dental and medical clinics
No-shows at GPs cost the practice and delay other patients. We integrate with Cliniko and Halaxy. AHPRA-compliant tone, no diagnostic info in SMS.
Vet clinics
Vet clinics see 8 to 12 per cent no-show rates. The waitlist refill is especially effective because emergency drop-ins are common.
Gyms and pilates / yoga studios
Class no-shows kill member experience and trainer revenue. Mindbody integration. Class-level reminders, instructor-aware messages.
Allied health
Physios, chiros, osteos, podiatrists. Cliniko or Halaxy integration. The no-show agent is one of the highest-ROI fixes in allied health.
Personal trainers and coaches
One-on-one bookings are particularly painful when missed. Acuity, Calendly or Setmore integration.
The numbers
The maths on a busy Aussie salon.
Before
15%
Average Saturday no-show rate at a busy hair salon in inner Sydney. Around 6 missed appointments on a 40-appointment day.
After 4 weeks
6%
No-show rate after the agent is live. Mostly genuine emergencies. Around 2 to 3 missed per Saturday.
Recovered revenue
+$3.6k/mo
On an average $120 service and 4 days a week of busy slots. Agent costs $79 a month. Payback in week one.
Pricing
Cheapest agent we offer. Often the highest ROI.
Build
$1,500
One-off, AUD ex GST. Includes the agent, booking-system integration, message templates and a week of tuning.
Hosting
$79/mo
Month-to-month. Includes SMS. Most salons send 1,500 to 3,000 reminders a month at this tier.
Common questions
What owners ask.
How much does this actually cut no-shows?
Most clinics and salons see no-shows drop 30 to 60 per cent within four weeks. The biggest gains come from the one-tap confirm button and the waitlist auto-fill, not the reminder itself.
Which booking systems does it work with?
Cliniko, Halaxy, Mindbody, Phorest, Timely, Acuity, Calendly, SimplyBook.me, Setmore, Genbook. Anything else with an API is part of the build.
When are reminders sent?
24 hours before by default, plus 2 hours before for high-risk categories. Tunable. Clinics that bill on no-show often add a 48-hour heads-up.
What's the waitlist auto-fill?
When a slot opens, the agent texts people on your waitlist with a one-tap take-the-slot offer. First reply wins. Chair never sits empty.
Will it work for medical privacy (AHPRA, Vet Board, Privacy Act)?
Yes. The agent never includes diagnostic, treatment or medication info in SMS. Only appointment time, location, practitioner name. AHPRA-compliant for medical, Vet Board-compliant for vet clinics.
What about NDIS clients?
Supported. NDIS-appropriate language in the playbook. We also handle plan-managed coordination if your booking system tags those clients.
Tone and timing
The two details that make most no-show systems fail.
Most clinics already send some kind of SMS reminder. The reason no-shows stay high is usually one of two things.
Reminders feel automated
"YOUR APPT IS TOMORROW AT 10 AM." Customers tune those out the same way they tune out marketing SMS. The agent writes reminders that sound like a friendly receptionist. They include the practitioner's first name, the location, what the appointment is for, and a tap-to-reply.
No friction-free way to rebook
If the only way to reschedule is to ring the clinic, half the people who realise they can't make it just no-show. The agent's one-tap REBOOK button takes 8 seconds. Friction collapses, no-shows collapse with it.
See your last month's no-shows recovered.
Drop your details, we'll connect a read-only view of your booking system and show you exactly how many of last month's no-shows the agent would have saved.